Services
Online Therapy
Concierge Video Care Across Washington State
A life that moves rarely announces itself as the reason therapy stalls.
It shows up instead as a missed week, a rescheduled session that never quite gets rebooked, a relationship with a therapist that was working until the calendar stopped cooperating with it. The room was never the point. The continuity was. Online therapy at Premier Behavioral Health Associates (PBHA) exists for exactly that reason: a way of keeping the same therapist, the same depth of context, and the same continuity of care, regardless of which city, which house, or which time zone a given week happens to be lived in.
Every session is live video psychotherapy with a licensed, Washington-credentialed PBHA therapist, matched the same way any concierge relationship at this practice is matched: by fit, by pace, and by the actual complexity of the life involved, not by whichever clinician happens to have an opening. What changes with online therapy is only the room it happens in.
- Why the Format Matters
- What Brings People to Online Therapy at PBHA
- Does Online Therapy Actually Work?
- How the Work Is Structured
Why the Format Matters
The people who move their care online are rarely doing it because an office visit felt wrong. They are doing it because the life around the therapy stopped holding still long enough to accommodate a fixed address and a fixed hour. A calendar that moves between more than one city in a given month. A household that runs across more than one home. A week that cannot promise, three Tuesdays from now, which time zone it will actually be lived in.
This tends to describe people who recognize more than one of the following:
- A schedule that moves often enough that a standing weekly office visit was never realistic to begin with.
- A life split across more than one home or more than one city, where continuity with a single therapist has to travel rather than stay fixed to an address.
- A preference for being met exactly where a day already is, rather than requiring the day to be reorganized around a commute.
- A relationship with a therapist already in progress that needs to continue without interruption when circumstances change.
- A sense that what matters is the relationship with a particular clinician, not the room it happens to take place in.
The work does not change because the format has. What changes is what has to be true about a life for the work to actually happen in it.
That continuity is not incidental to how PBHA works generally. Rescheduling and finding a window that fits a demanding week are already part of the concierge model; moving that relationship online only removes the one variable, travel time, a fixed office was always going to struggle with.
What Brings People to Online Therapy at PBHA
The concerns that bring people to PBHA do not change because the format has. Executive burnout does not become less real for happening over video. Neither does the flatness of high-functioning depression, a marriage that has narrowed into two parallel lives, or a desire that has faded without a clear cause. What changes is only the room the work happens in.
The concerns this work tends to address include:
- Executive stress and burnout, the exhaustion that does not show up in performance, only in the space behind it.
- Anxiety and perfectionism, the thinking that will not turn down, whether it is running from a kitchen table or an office.
- High-functioning depression, the flatness that persists despite a life that, by every visible measure, is working.
- Relationships and couples work, including the particular strain of two demanding careers trying to stay connected across two screens instead of one room.
- Sex therapy and intimacy, conversations that are often easier, not harder, to begin from a private, familiar space rather than an unfamiliar office.
- Life transitions and identity, the disorientation of a role changing, made no less real by a location staying the same.
- Family wealth and parenting, the complexity of significant resources, examined with the same care regardless of where the conversation happens.
- The more ordinary weight of a demanding week: anxiety, depression, grief, and everyday stress, addressed with the same seriousness as the rest of the practice’s work.
The work itself takes the same shapes it does everywhere else at PBHA: individual sessions for people examining their own experience, couples sessions where the relational dynamic is the focus, and the same continuous, single-therapist relationship that defines the concierge model generally. None of that requires a shared room.
Online does not describe a different kind of therapy. It describes a different way of arriving at the same work this practice was already built around.
Does Online Therapy Actually Work?
The research on this is no longer new or ambiguous. Comparisons of telehealth and in-person psychotherapy consistently find comparable outcomes for the concerns most people bring to this kind of work, including anxiety, depression, and relationship difficulties. The format changes; the clinical process, the relationship with a therapist, and the accountability of returning to it week after week do not.
Online therapy is not the right primary format for every situation, though the reason has less to do with format than it sounds. Active psychiatric crises and circumstances requiring medication management alongside close, in-person coordination are better served by a higher level of care, and a PBHA therapist will say so directly when that is what a situation calls for. Matching someone to the right level of care is part of what the concierge model is designed to get right from the start, not something left to chance. Beyond that, what determines whether an approach works, somatic work included, is the skill of the therapist, the strength of the relationship, and the fit between intervention and person, not whether it happens over video. Guided body-awareness practice and structured between-session homework, both central to somatic work, are things PBHA therapists use online regularly and effectively, including within sex therapy and trauma treatment specifically.
How the Work Is Structured
The frame is the same one PBHA uses everywhere else: open to whatever the actual situation requires, and paced accordingly.
The format follows what the work calls for:
- Individual sessions, for clients working through their own experience: burnout, anxiety, depression, identity, or the ordinary weight of a demanding week.
- Couples sessions, where the relational dynamic is the focus and both partners join from wherever they happen to be.
- A continuous relationship with one therapist over time, matched initially by fit and need, in the same way any concierge relationship at PBHA begins.
Beyond the format itself, a session requires very little: a private space, a stable connection, and a phone, tablet, or computer with a camera and microphone.
Approaches This Work Draws On
The modality was never the part of PBHA’s work that required a shared room. What a particular approach requires is a therapist trained in it, and video carries most of this work without meaningful loss.
The Gottman Method, structured, research-based work with couples, built around direct observation and exercises that translate cleanly to video.
Emotionally Focused Therapy (EFT), attachment-based couples work focused on the underlying emotional cycle driving conflict, rather than the specific content of an argument.
A developmental model, individual work oriented around how earlier stages and relationships shaped the patterns a client is living inside of now.
AASECT-informed sex therapy, work grounded in the certification standards specific to sexual health and intimacy, often easier to begin from a private, familiar space than an office.
Somatic therapies, body-based approaches to processing stress, disconnection, and stored tension, including guided body-awareness practice and structured between-session homework, used online regularly and effectively, including within sex therapy and trauma-focused work specifically.
Solution-focused therapy, brief, goal-oriented work when the priority is concrete movement on a specific, well-defined problem.
Which of these fits is a clinical decision made with a therapist directly, not a menu chosen in advance. The one narrow exception is a small set of techniques built around direct physical touch, which video cannot replicate; the broader body of somatic work does not depend on that, and a PBHA therapist will be specific about which, if either, applies to a given situation.
Discretion, By Design
Discretion at PBHA is not an accommodation added for clients who ask. It is built into how the practice operates at every level, and that does not change when a session moves to video. Sessions run through SimplePractice, the HIPAA-compliant electronic health record and video platform PBHA uses for clinical care, rather than a consumer video-call app repurposed for the occasion. Clients can review how SimplePractice protects data and maintains HIPAA compliance directly on its security and compliance page.
FAQs
For the concerns most people bring to this work, including anxiety, depression, and many relationship concerns, research shows outcomes comparable to in-person care. That holds across the approaches used in this practice, including body-based work like somatic therapy, where effectiveness depends on the skill of the therapist and the strength of the relationship rather than the format itself. The exceptions are situations involving active crisis or the need for in-person medication management, where a higher level of care is more appropriate. Fit is assessed directly during intake rather than assumed: a PBHA therapist reviews what a client is working through, what has already been tried, and whether video is genuinely the right format before a first session is ever scheduled. If something changes over time and a different level of care becomes appropriate, a PBHA therapist will say so directly rather than continuing a format that has stopped serving the work.
PBHA is an out-of-network provider. Rather than billing insurance directly, PBHA provides a monthly superbill, an itemized statement of sessions attended, diagnosis code, and fees paid, that clients can submit to their insurance company for potential out-of-network reimbursement. Whether and how much gets reimbursed depends entirely on a client’s specific plan, since out-of-network mental health benefits vary widely between insurers and even between plans from the same insurer. Session cost is the same whether a session happens online or in person; the format itself does not change the fee. Session cost, payment method, and the superbill process are all covered directly during intake, before a first session is scheduled, so there are no surprises once care begins. Clients are welcome to check their specific out-of-network benefits with their insurer ahead of time for an estimate of potential reimbursement.
No. Sessions are available to clients throughout Washington State, not only those near Seattle or the Eastside. The one requirement is that a client be physically located somewhere in Washington at the time of a session, which is a state licensing rule rather than a practice preference: therapists are licensed to practice in the state where a client is physically located during a session, not the state where the therapist happens to be based. This is standard across telehealth generally, not specific to PBHA. In practice, this means a session generally cannot happen while a client is traveling outside Washington on a given day, even temporarily. Intake confirms location as a routine part of scheduling, the same way it confirms fit and pace for any new client, so this is addressed upfront rather than becoming a surprise mid-relationship.
A private space, a stable internet connection, and a phone, tablet, or computer with a camera and microphone are all that is required. A wired or strong Wi-Fi connection is preferable to a cellular connection, since video quality and session continuity depend on it. Scheduling confirmations include a direct link to PBHA’s secure video platform, accessible through a web browser or a downloaded app depending on the device, and no separate account is required to join a session. The link is sent ahead of each appointment, and support is available beforehand for anyone who runs into a technical issue setting up for a first session. Beyond the connection itself, the only real requirement is a space private enough for an honest conversation, which for most clients is a home office, a parked car, or any room with a closed door.
Crisis is something PBHA therapists are experienced in supporting clients through, not something outside the scope of what online therapy can hold. If there is immediate danger, call 911 or go to the nearest emergency room; that guidance holds regardless of what format a client’s ongoing care happens in. Beyond an acute emergency, part of what the concierge model provides is ready access to the right resources when needs increase: referrals to medication management providers, psychiatric evaluators, and in-person levels of care, coordinated directly by a client’s therapist rather than handed off as a phone number to figure out alone. A client’s therapist will also work with them directly to build a specific plan for ongoing risk if that becomes part of what is being addressed, so that a single difficult period does not have to derail a continuous therapeutic relationship.

Consultation for Online Therapy
If a schedule that will not sit still, a life split across more than one place, or simply a preference for being met where you already are has been the thing standing between you and this work, a consultation at PBHA is a straightforward place to find out what continuing that work online would actually look like.